Troubleshooting

Every business person knows that time equals money, but at Datamax we understand that if your computer network goes down time will equal money mixed in with a great deal of stress until troubleshooting is finished and a solution is found. The complexities involved in troubleshooting IT infrastructure are best handled by well equipped IT professionals who know what is at stake, and can get you back in business quickly.

We’ve all been there. You try to send an email or access the internet and your computer just keeps searching… and searching… and searching. Everything worked last night, so why not this morning? It could be anything. Is it the computer or the infrastructure? Did you fry a switch port? Is it your equipment or your service providers? Did a rat chew through a cable? Was there a fire in the wall? A broken data jack? A faulty patch cord? Troubleshooting IT network infrastructure isn’t just a matter of “guessing” what’s wrong, as the possibilities are endless.

Whether or not IT problems cripple your business will be determined by the ability to quickly analyze and find a solution. At Datamax, we take a methodical approach to troubleshooting in order to isolate the problem.  Our collective experience will get your network back up fast and your people productive. We pride ourselves on being there for you 24/7, whenever you need us.